Refund Policy

Full refunds will be issued for cancelled programs or for anyone who is unable to attend a program due to a change of date or time. All programs are subject to change or cancellation on short notice. Refunds will be pro-rated from the date requested and must be requested 24 hours prior to the next scheduled class to avert further charges. 

An administration charge of $5 for one program or $10 for multiple programs applies per transaction to all refunds on programs $20 or over. Refunds for one-day or two-day programs and out trips must be requested 48 hours in advance unless otherwise noted. 

Refunds for all day camps must be requested a minimum of 10 business days prior to the first day of camp every week. Business days are deemed Monday to Friday. 

Please Note: All cash payments will be refunded in the form of a mailed cheque within 3 weeks of the refund date or may be applied as a credit on account if requested. All refund requests for programs originally paid by cheque will be subject to a 30 day waiting period.