Programs & Registration
Registration is required for most programs as they need a minimum enrollment to run. Programs that do not reach the minimum may be cancelled prior to the first class. Program details sometimes change. Please verify course dates, times, prices and locations on your receipt. There is a $25 service charge for all NSF cheques.
Online
Online Registration is 24/7. Courses displaying a “no-mouse” icon are not available for online registration. You must set up a free online account with the Park Board’s secure server prior to registering. It takes up to 24 hours for confirmation so please be prepared before registration day. Click HERE to register for courses.
In Person
Registration in person continues during office hours. You can pay by cash, cheque, credit card or bank card.
By Phone
Phone us at 604-718-8222 during office hours. Due to the volume of business you may experience some delays. Have credit card and course numbers ready. Original receipts can be picked up at the office.
Refund or cancellation policy:
- Full refunds will be issues for cancelled programs or for anyone unable to attend a program due to a change of date or time.
- Refunds will be pro-rated from the date requested and must be requested 3 business days (not 24hrs) prior to the next class. Refunds will not be issued after the 2nd class.
- Refunds for recreation day camps must be requested a minimum of 5 business days prior to the first day of camp each week.
- Refunds for all licensed day camps must be requested a minimum of two weeks prior to the first day of camp each week.
- Refunds for all licensed childcare programs must be done with one month notice. This notice is required on or by the first day of your child’s final month. If the notice is not provided then the family will need to pay for that month.
- $5 administration fee per program is applied for all refunds. Business days are deemed Monday to Friday.
- The reasons for these changes are to allow more time to contact patrons from the waitlist and for the staff and instructors to make adjustments.
